Driving freight as a trucker comes with all kinds of responsibilities. After all, you are the one responsible for transporting and delivering products safely. Unfortunately, all kinds of risks can happen while on the job. It turns out this is just naturally part of the territory. Unfortunately, most truckers have a story about missing cargo, damaged goods, accidents on the road, and other incidents like this. So, if you end up with damaged cargo, what do you do? True, this can be a stressful situation on the job. However, you can be informed ahead of time. Therefore, you’ll be more prepared. Then, you can handle the situation in a calm, informed, and efficient manner. So, keep on reading to learn more about who is responsible for damaged or missing cargo, and what to do in this scenario.
What Counts as Damaged Cargo Anyway?
You may be unsure what counts as damaged cargo. Basically, a client can consider cargo damaged if the buyer receives cargo that’s in worse condition than when the seller dispatched it earlier.
Unfortunately, there are all kinds of reasons why cargo can get damage. Sometimes, wet weather leading to flooding or leaks are to blame. Or, bug and rodent infestations can cause problems on cargo that’s not properly protected. Additionally, accidents or hazardous driving can also potentially damage cargo.
Sadly, sometimes accidents happen and mistakes are made. Still, damaged cargo can cause loss to the client and may even strain important business relationships between trucking services and the companies they serve.
Now, Who is Liable?
It all comes down to proof. If a shipper can prove their goods were in good condition at the time of loading, this means the liability falls on the carrier. However, even if shippers do not provide this proof, carriers may still be held liable unless exclusions are attached.
Regardless, it’s important for carriers and drivers to be outfitted with a good insurance policy. Make sure to do diligent research so you can keep your drivers as protected as possible while on the job. Furthermore, always encourage careful documentation of all goods being loaded.
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